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| Carrier used is dependent on weight & location: |
-DHL - used for most residential & commercial packages under 3 lbs. |
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-USPS Priority - used mostly for packages going outside the continental U.S. (Alaska, Hawaii, Guam, Puerto Rico) |
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-FedEx - used for almost all packages over 3 lbs and for most commercial packages. |
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| Delivery Time |
Estimated delivery time in U.S. is 3-7 Business days. Canada is 10-14 Business Days.
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| Cost of Shipping |
- Shipping is FREE over $75 (continental U.S.), otherwise Shipping is just $4.95
- Shipping to Canada is $8.95.
- Certain orders may be subject to additional freight charges. We will contact the card holder to inform them of these charges if they apply. |
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| Track your order online |
Orders shipped from our primary location will receive an e-mail the day the order ships. The e-mail will contain a tracking# & estimated delivery date of your package. If you'd like further details on your shipment you can check the status of your shipment online by clicking here.
Genuine OEM orders ship directly from the Manufacturer and will not have tracking#'s available online. If you ordered a mix of both Genuine product & Remanufactured product your order will arrive in multiple shipments. If you'd like tracking information on the Genuine product you may contact our customer service team at 866-203-4476 or open a service ticket here! |
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| Expedited Delivery Options |
If you would like to expedite your package via Next Day or 2nd Day Air, please contact our customer service team for quotes. 866-203-4476.
***Freight is non-refundable on expedited freight charges. |
